EUROPEAN MANAGING DIRECTOR

ASSOCIATE PRODUCT MANAGER EUROPE

EXECUTIVE ASSISTANT

DATA ANALYST

SPANISH WEB EDITORIALIST

SUPPORT DEPARTMENT COORDINATOR

CUSTOMER SUPPORT TOOLS LIASON

CUSTOMER & BILLING SUPPORT (English, German, French and Spanish)

GAME MASTER (Spanish language)

CUSTOMER & TECHNICAL SUPPORT (English, German, French and Spanish)

GERMAN QA/GAME TESTER

GERMAN TRANSLATORS

SPANISH QA/GAME TESTER

SPANISH TRANSLATORS

TRADE SHOW/EVENT SPECIALIST

EUROPEAN PUBLIC RELATIONS MANAGER

ONLINE COMMUNITY REPRESENTATIVE, ENGLISH

ONLINE COMMUNITY REPRESENTATIVE, SPANISH

COMMUNITY REPRESENTATIVE

IS ADMINISTRATOR

IS ONLINE NETWORK ADMINISTRATOR

IS ONLINE TECHNICIAN

INTERNAL IS TECHNICIAN

SOFTWARE ENGINEER

ORACLE DATABASE ADMINISTRATOR

IS ONLINE JUNIOR LINUX ADMINISTRATOR

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MANAGING DIRECTOR, EUROPE

Blizzard Entertainment, Inc. is seeking a Managing Director, Europe to help strengthen and extend the Blizzard, Warcraft, StarCraft, Diablo, and Battle.net brands across Europe. This is a challenging and crucial role within a very global-minded company, assuming overall day-to-day responsibility for our European division in addition to working with the global management team on the strategic development and growth of our regional business. This position reports to Blizzards Vice President, Business Development & International.

About Blizzard Entertainment, Inc.

Best known for blockbuster hits including the Warcraft, StarCraft, and Diablo series, Blizzard Entertainment, Inc. (www.blizzard-europe.com), a division of Vivendi Universal Games, is a premier developer and publisher of entertainment software renowned for creating many of the industry's most critically acclaimed games. Blizzard's track record includes nine #1-selling games and multiple Game of the Year awards. The company's free Internet gaming service, Battle.net, reigns as the largest in the world, with millions of active users.

RESPONSIBILITIES

• Develops and directs short- and long-term regional objectives consistent with the global strategy of the company;
• Plans for, directs, and manages the European division to achieve high quality of service and customer satisfaction;
• Plays a key role in expanding World of Warcraft into new European countries and makes recommendations on the operating model (direct vs. license);
• Participates in financial modeling and strategic planning with the Blizzard global management team to grow its PC, console, and electronic distribution businesses in Europe;
• Conducts regional activities in accordance with the approved guidelines;
• Oversees and directs research and analysis of activities and provides recommendations to Blizzard global management for improvements of the business;
• Coordinates divisional operations and ensures synchronization of activities with global HQ;
• Ensures that our business conforms with country and regional laws and regulations;
• Establishes and maintains quality community and communication activities;
• Manages relations with distributors and partners
• Reviews organization and staffing plans to ensure that they are consistent with the divisions objectives. Designs and recommends division salary and personnel programs; and
• Resolves operating problems and informs global management team of problems of major significance or public importance.

QUALIFICATIONS

• Passion for playing video games;
• Knowledge of and enthusiasm for MMORPGs;
• 5 or more years game/entertainment industry experience; at least 3 years at a senior leadership level;
• Strong verbal and written communication skills in English;
• Ability to work and thrive in a global thinking environment;
• Strong organizational, analytical, and presentation skills;
• Ability to manage multiple complex projects simultaneously and to meet deadlines;
• Ability to work well in a team environment with various internal organizations (such as customer service, marketing, public relations, legal, Blizzard headquarters executives and teams);
• Energetic, smart, confident, humble, discrete, and intellectually curious; and
• Minimum of Bachelor's Degree in Business or related field.

Please send resumé, cover letter, and salary history to resumes@blizzard.com

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ASSOCIATE PRODUCT MANAGER EUROPE

Position: Associate Product Manager for Blizzard Europe
Location: based in Vélizy (southwest of Paris)
Reports to: Brand Manager - Europe
Countries to work with: Europe
Brands: Blizzard Games (Diablo, Starcraft, Warcraft and World of Warcraft)

Blizzard Entertainment Europe is looking for an Associate Product Manager Europe to join its marketing team near Paris, France.

MISSION

• Handle the publishing process of the Blizzard catalogue for Europe (in coordination with internal and external graphical studios)
• Coordinate the design and production process of the marketing assets supporting the Blizzard catalogue in Europe (POP material, goodies, etc.)
• Monitor European market (sales follow-up and analysis)
• Coordinate, inform and support local marketing/distribution activities at the country level (approx. 10 Vivendi Games subsidiaries throughout Europe).
• Work with the European Blizzard Brand Manager and with the rest of the marketing team (Web and Online Marketing).
• Work on maximizing Blizzard turnover and overall World of Warcraft acquisition and retention performances.

REQUIREMENTS

• Master's degree in business and marketing with first-hand working experience in a marketing position
• Fluent in English
• Organized with strong attention to detail
• Ability to meet deadlines with team-work
• Excellent knowledge of Excel and PowerPoint
• Strong motivation and high level of commitment

PLUSES

• Experience in the videogame industry and/or internet services company
• Knowledge of the German and/or UK market
• Knowledge of, and enthusiasm for video games
• Knowledge of French

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex
France

Or jobs-eu@blizzard.com

Keyword to mention on your application e-mail subject line:
ASSOCIATE PRODUCT MANAGER

Blizzard will assist you in your relocation to Paris (finding a flat, opening a bank account, and with administrative papers upon your arrival in France). An in-house French/English teacher is available to help employees with learning French.

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EXECUTIVE ASSISTANT

Blizzard Entertainment Europe is looking for an experienced, motivated and highly organized professional to function as Executive Assistant to support our Managing Director.

The Executive Assistant is expected to represent Blizzard’s office in a professional, courteous manner while being able to stay calm under the pressures of tight deadlines. Job responsibilities will include providing administrative support to the Managing Director. The ideal applicant will possess the ability to handle all travel arrangements, regularly planning meetings/conference calls, preparing agendas and preparing summaries of that information for distribution. Other duties will include, but are not limited to: being the liaison between European and US offices, coordinating international visas for travel, assisting with lunches, preparing summaries, answering and screening calls, receipts for expense reports and credit card reconciliation, filing documents/correspondence, various appointments and maintaining the calendar(s) and contacts utilizing Outlook.

REQUIREMENTS

• 3+ years experience as an assistant to senior-level executive(s)
• Strong proficiency in MS Office applications: Word, Excel, PowerPoint and Outlook
• Excellent written & verbal communication skills in English
• Strong critical thinking skills
• Impeccable organizational and time management abilities
• Must be a self-starter with the ability to handle multiple projects simultaneously
• Must act with discretion when handling confidential matters
• Bachelors Degree or equivalent experience
• Fluent in English

PLUSES

• A passion for video games
• A knowledge of international business
• Knowledge of French

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex
France

Or jobs-eu@blizzard.com

Keyword to mention on your application e-mail subject line:
EXEC ASSIST

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DATA ANALYST

For this position we are seeking a talented Data Analyst to manage and execute data mining and data analysis on our various databases.

The Data Analyst position requires solid analytical skills and the ability to translate data into meaningful conclusions. The job requires familiarity with database structure in online paying services.

The successful candidate will execute sophisticated quantitative and qualitative analysis, modeling and reporting to translate data into clear information and guidelines for actions to all levels of management.

The position will require coordinating closely with the Financial and Marketing department and also with the Development team and DBAs.

Also, this position will have frequent interaction with senior management.

RESPONSIBILITIES

• Organize and analyze relevant data from multiple sources to identify trends, patterns and exceptions and quickly develop hypothesis for further investigation and action.
• Provide strong communication of insights and conclusions to management team and other interested parties.
• Perform analysis and summarize information as requested by management or other interested parties.

YOU

• Business/Financial reporting and analysis experience interpreting complex data including using advanced Excel features (pivot table, complex formulas and statistical analysis).
• Knowledge of statistical and data mining tools (SPSS, Statistica…).
• Interpretative skills including the ability to go beyond numbers to understand and make recommendations.
• Understanding of relational databases design and analysis concepts (basic knowledge of SQL and ability to perform basic tasks with a database is required).
• Bachelor degree in Statistics, computer information systems…
• Excellent verbal and written communication skills.
• Fluent in English.
• Ability to prioritize tasks in a fast-paced environment along with the ability to accept interruptions as part of the routine.
• Self-starter approach to work, with an eagerness to consistently meet and exceed objectives and take on more responsibility.

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex
France

Or jobs-eu@blizzard.com

Keyword to mention on your application e-mail subject line:
DATA ANALYST

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SUPPORT DEPARTMENT COORDINATOR

Blizzard Entertainment Europe is looking for an experienced, motivated and highly organized professional to function as Coordinator for our Support Department.

The Coordinator is expected to represent European Support Department in a professional, courteous manner. Job responsibilities will include providing administrative support to the European Support Department. The ideal applicant will possess the ability to handle planning meetings/conference calls, preparing agendas and preparing summaries of that information for distribution, preparing reporting. Other duties will include, but are not limited to: coordinating travels, assisting with lunches, receipts for expense reports, filing documents/correspondence, various appointments and maintaining the calendar(s) and contacts utilizing Outlook.

REQUIREMENTS

• 2+ years experience as an assistant for teams or executive(s)
• Strong proficiency in MS Office applications: Word, Excel, PowerPoint and Outlook
• Excellent written & verbal communication skills in English
• Strong critical thinking skills
• Impeccable organizational and time management abilities
• Must be a self-starter with the ability to handle multiple projects simultaneously
• Must act with discretion when handling confidential matters
• Bachelors Degree or equivalent experience

PLUSES

• A passion for video games
• A knowledge of international business
• Knowledge of French

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex
France

Or jobs-eu@blizzard.com

Keyword to mention on your application e-mail subject line:
CS COOR

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CUSTOMER SUPPORT TOOLS LIAISON

Position: based in Velizy, France (southwest of Paris)
Reports to: Support Services Management

RESPONSIBILITIES

• Coordinate bug reporting between Europe and the US
• Verify and communicate on bugs, bug updates, technical issues and support related game changes, and coordinate reporting between regions
• Tool development coordination and project management for the Customer Support team (coordination, follow-up, presentation…)
• Identify and document current tools and future tools needed in the Customer Support team
• Reporting and communication flow with EU Associate Producer
• Weekly meetings to update the Customer Support Management team
• Creating reports for the Customer Support management team

YOU

• Excellent technical skills (knowledge of front end and back end tools, new technologies)
• Knowledge of community tools (IRC, forums, etc…)
• First hand experience in Project Management and good understanding of project organization
• Fluent in English
• Excellent understanding of MMORPG’s
• Proven social skills
• Autonomy and Rigor
• A strong motivation and high level of commitment

PLUSES

• Bachelor's degree is preferred
• MMORPG working experience
• Knowledge of another European language

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex
France

Or jobs-eu@blizzard.com

Keyword to mention on your application e-mail subject line:
CSTL

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CUSTOMER & BILLING SUPPORT

Blizzard Entertainment Europe is looking for English, German, French and Spanish Billing Service Representatives.

Our account services department assists customers with their billing-related issues, over the phone, and via e-mail, in addition to answering questions about Blizzard Entertainment products.

Applicants must be able to work full-time in Velizy, France (southwest of Paris).

Position based in Velizy, France (southwest of Paris)
Reports to: Online Support Services
Countries to work with: Europe
Brands: Blizzard, World of Warcraft.

Coordinates with:

European Support Services Manager
Lead Customer Support Senior Billing Support

MISSION

• Provides excellent customer service and provides assistance to inquiries and/or issues on consumer products and customer accounts over the phone and e-mail.
• Investigates written inquiries/issues and responds/resolves accordingly.
• Provides customers information on account status, transactions, and billing issues they may have.
• Make a weekly report to the Senior CS
• Report bugs: from customer incidents, CS should identify recurrent bugs and include them in the weekly reporting.

YOU

• Excellent written and verbal communication skills in your working languages
• Previous experience in Online / Web / MMORPG activities and/or experience interacting with customers and handling credit-card transactions
• A strong motivation & high level of commitment
• Excellent teamwork skills
• Strong multi-tasking ability
• Able to work under pressure
• Fluent in English
• Autonomy and rigor are requested
• Computer experience

• MMORPG experience
• Knowledge of another European language
• Experience in phone support

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex
France

Or jobs-eu@blizzard.com

Keyword to mention on your application e-mail subject line:
CBS + your main language EN / DE / FR / ES

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GAME MASTER (Spanish language)

Position based in Velizy, France (southwest of Paris)
Reports to: Online Support Services
Countries to work with: Europe
Brands: Blizzard, World of Warcraft.

Coordinates with:

European Support Services Manager
Lead Customer Support
Senior Game Master

MISSION

• In-Game Incidents:

Answer community incidents via in-game tools and e-mail
Answer technical incidents or forward them to technical support team

• Handle and manage the community:
  

  Solve harassment, insults, and racism issues
  Help new players learn the game
  Follow official and non-official websites and forums to stay informed about the community

• Make a weekly report to the Team leader and centralize the GM's input
• Handle and centralize bug reports; GMs should identify recurrent bugs and include them in the weekly reporting

YOU

• Excellent written and verbal communication skills in Spanish and either French, German, or English (as your working languages)
• Able to communicate orally in English (the common language of our office).
• Previous experience in Online / Web activities
• A strong motivation & high level of commitment
• Excellent teamwork skills
• Fluent in English
• Autonomy and rigor are requested skills
• Passion for playing MMORPGs
• Good knowledge of World of Warcraft

PLUSES

• Bachelor's degree is preferred
• MMORPG working experience
• Knowledge of community tools (IRC, forums, etc…)
• Knowledge of other European languages
• Proficiency with MS Office tools

Permanent work contract

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email : GM + ES

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CUSTOMER & TECHNICAL SUPPORT

Blizzard Entertainment Europe is looking for English, German, French and Spanish Technical Support Service Representatives.

Our account services department assists customers with their technical-related issues, over the phone, via e-mail and on the forum, in addition to answering questions about Blizzard Entertainment products.

Applicants must be able to work full-time in Velizy, France (southwest of Paris).

Position based in Velizy, France (southwest of Paris)
Reports to: Online Support Services
Countries to work with: Europe
Brands: Blizzard, World of Warcraft
Coordinates with:

European Support Services Manager
Lead Customer Support
Senior Technical Support

MISSION

• Out-of-Game Incidents: Answer all technical incidents via email, telephone and forums.
• Investigates written inquiries/issues and responds/resolves accordingly.
• Make a weekly report to the Senior CS.
• Report bugs: from customer incidents, CS should identify recurrent bugs and include them in the weekly reporting.

YOU

• Excellent written and verbal communication skills in your working language.
• Previous experience in Online / Web / MMORPG activities and/or experience interacting with customers and handling credit-card transactions.
• Strong technical skills.
• A strong motivation & high level of commitment
• Excellent teamwork skills
• Strong multi-tasking ability.
• Ability to work under pressure .
• Fluency in English
• Autonomy and rigor are requested.
• MAC experience.

• MMORPG experience.
• Knowledge of another European language.
• Experience in phone support.
• Fluency in Italian

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email : CTS + your main language EN / DE / FR / ES

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SPANISH WEB EDITORIALIST

Position based in Velizy, France (southwest of Paris)
Reports to: Web Editorial Team Leader Europe
Countries to work with: Spanish-speaking countries
Brands: Blizzard, World of Warcraft

MISSION

• Translation and implementation of the Spanish versions of the websites (Blizzard, Wow-europe.com)
• Make all appropriate updates and content synchronization with the European versions
• Create & manage specific local editorial content for the website.
• Spanish copywriting for web support (marketing materials, newsletters, etc)
• Participate actively in improving the websites with Web designers and Web Dev team.

YOU

• Strong motivation & high level of commitment
• Excellent Web copywriting skills -- imagination & creativity required
• Fluent in Spanish and in English
• Excellent team-working skills.
• Passion for MMORPGs and very good knowledge of Blizzard games and universe.

PLUSES

• Previous Web mastering experience
• Basic knowledge of HTML editing tools (Dreamweaver) and sensitive to Web technology environment
• Previous work experience in translation or editing

Permanent work contract.

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email : EDITO ES

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GERMAN QA/GAME TESTER

Position based in Velizy, France (southwest of Paris)
Reports to: Localization and QA Manager
Countries to work with: Europe
Brands: Blizzard Games

MISSION

• Ensure QA/tests of the German version of Blizzard games.
• Ensure QA/tests of the German part of Blizzard web sites.
• Ensure consistency with the glossary between games and web sites.
• Help translators with some of the materials.

YOU

• Excellent English language skills.
• Excellent German language skills.
• Excellent knowledge of Heroic fantasy worlds and Blizzard games background.
• Good knowledge of MMORPG, consoles games, RTS and FPS.
• Excellent team work skills.
• Highly motivated.
• Strong motivation and high level of commitment required.
• Previous experience in game QA, PC/MAC & Consoles (PS2, Gamecube & XBox).
• Basic knowledge in web technologies (HTML, XML).

Permanent work contract

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email : QA-DE-ASSISTANT

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GERMAN TRANSLATOR

Position based in Velizy, France (southwest of Paris)
Reports to: Localization and QA Manager
Countries to work with: Europe
Brands: Blizzard Games

MISSION

• Coordination and management of Blizzard games translations
• Translation from English to German of Blizzard games.
• Creation/maintenance and check of internal glossaries.
• Participation in QA for Blizzard games and websites.

YOU

• Excellent English language skills.
• Excellent German language skills.
• Excellent knowledge of Heroic fantasy worlds and Blizzard games background.
• Good knowledge of MMORPG, consoles games, RTS, and FPS.
• Excellent team work skills.
• Excellent autonomy.
• Strong motivation and high level of commitment required.
• Previous experience in game localization.
• Previous experience in game QA.
• Experience in website localization and technologies.

Permanent work contract

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email : LOC-DE

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SPANISH QA/GAME TESTER

Position based in Velizy, France (southwest of Paris)
Reports to: Localization and QA Manager
Countries to work with: Europe
Brands: Blizzard Games

MISSION

• Ensure QA/tests of the Spanish versions of Blizzard games.
• Ensure QA/tests of the Spanish parts of Blizzard web-sites.
• Ensure consistency with the glossary between games and web-sites.
• Help translators with some of the material.

YOU

• Excellent English language skills.
• Excellent Spanish language skills
• Excellent knowledge of heroic fantasy worlds and Blizzard games' background.
• Good knowledge of MMORPGs, console games, R.T.S. and F.P.S. games.
• Excellent team-working skills.
• Excellent autonomy.
• A strong motivation and a high level of commitment are required
• Previous experience in game QA (PC/MAC & Consoles (PS2, Gamecube & XBox)).
• Basic knowledge in web technologies (HTML, XML, etc).

Permanent work contract.

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email : QA-ES

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SPANISH TRANSLATORS

Position based in Velizy, France (southwest of Paris)
Reports to: Localization and QA Manager
Countries to work with: Europe
Brands: Blizzard Games

MISSION

• Coordination and management of Blizzard games translations
• Translation from English to Spanish of Blizzard games.
• Creation/maintenance and checking of internal glossaries.
• Participation in QA for Blizzard games and websites.

YOU

• Excellent English language skills.
• Excellent Spanish language skills
• Excellent knowledge of heroic fantasy worlds and Blizzard games' background.
• Good knowledge of MMORPGs, console games, R.T.S. and F.P.S. games.
• Excellent team-working skills.
• Excellent autonomy.
• A strong motivation and a high level of commitment are required
• Previous experience in game localization
• Experience in website localization and technologies.

Permanent work contract.

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email : LOC-ES

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ONLINE COMMUNITY REPRESENTATIVE, ENGLISH

Position based in Velizy, France (southwest of Paris)
Reports to: Communication and Community Director
Countries to work with: Europe
Brands: Blizzard Games

Blizzard Europe is seeking an outgoing individual to provide assistance to our English-speaking community via the World of Warcraft forums. This is a position for an avid massively multiplayer online gamer with strong background in providing top-notch customer service.

An ideal candidate would be creative, self-motivated, conscientious, and detail-oriented, with excellent spoken and written communication skills. This person would be able to offer consistently attentive, high-quality customer service in a fast-based environment. He or she also would be very familiar with the massively multiplayer online game genre and game-forum dynamics

RESPONSIBILITIES

• Consistently reading and responding to postings in the World of Warcraft forums.
• Investigating open subjects with other teams at Blizzard
• Providing regular forum-feedback reports
• Participating in fairs and events on request
• Other responsibilities, as assigned

YOU

• Excellent written and spoken communication skills in English.
• A passion for gaming.
• In-depth knowledge of World of Warcraft.
• Strong customer-service skills and a professional attitude.
• Diligence to consistently follow up on open subjects on the forums.
• Proficiency with MS Office.

PLUSES

• Previous community-management and/or forum-moderation experience
• Previous PR and/or customer-service experience
• Membership in a World of Warcraft fan site
• Knowledge of other European languages

Permanent work contract

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Entertainment Europe
Attention : Recruitment Department
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email : OCR-EN

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ONLINE COMMUNITY REPRESENTATIVE, SPANISH

Position based in Velizy, France (southwest of Paris)
Reports to: Communication and Community Director
Countries to work with: Europe
Brands: Blizzard Games

Blizzard Europe is seeking an outgoing individual to provide assistance to our Spanish-speaking community via the World of Warcraft forums. This is a position for an avid massively multiplayer online gamer with strong background in providing top-notch customer service.

An ideal candidate would be creative, self-motivated, conscientious, and detail-oriented, with excellent spoken and written communication skills. This person would be able to offer consistently attentive, high-quality customer service in a fast-based environment. He or she also would be very familiar with the massively multiplayer online game genre and game-forum dynamics

RESPONSIBILITIES

• Consistently reading and responding to postings in the World of Warcraft forums
• Investigating open subjects with other teams at Blizzard
• Providing regular forum-feedback reports
• Translating text between English and Spanish as well as English and French
• Participating in fairs and events on request
• Other responsibilities, as assigned

YOU

• Excellent written and spoken communication skills in Spanish as your main tongue, fluent in French and with good English language skills, combined with a passion for gaming.
• In-depth knowledge of World of Warcraft.
• Strong customer-service skills and a professional attitude.
• Diligence to consistently follow up on open subjects on the forums.
• Proficiency with MS Office.

PLUSES

• Previous community-management and/or forum-moderation experience
• Previous PR and/or customer-service experience
• Membership in a World of Warcraft fan site
• Knowledge of other European languages

Permanent work contract

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Entertainment Europe
Attention : Recruitment Department
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email: OCR-ES

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IS ADMINISTRATOR

Position based in Velizy, France (southwest of Paris)
Reports to: IS Manager
Countries to work with: France
Brands: Blizzard, World of Warcraft
Coordinates with:

• US IS Administrators

MISSION

• Lead the team
• Organise the day to day tasks of the team
• Administration of Microsoft environment
• Design solutions for the requirement of the company
• Make a weekly report to IS Manager

YOU

• Strong knowledge of Microsoft Active Directory
• Strong knowledge of Microsoft Exchange
• Strong knowledge of Backup solutions
• Good knowledge of TCP/IP and Network
• A strong motivation & high level of commitment
• Excellent teamwork skills
• Autonomy and rigor are requested
• Good English language skills

PLUSES

• Knowledge of HP/COMPAQ
• Knowledge of Linux
• Knowledge of CISCO equipment
• Knowledge of Macintosh
• Good German language skills
• Bachelor's degree
• Driver's licence

Permanent work contract

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email: IS Admin

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Software Engineer

Position based in Velizy, France (southwest of Paris)
Reports to: Platform Management Director & Lead Software Engineer
Countries to work with: Europe
Brands: Blizzard, World of Warcraft
Coordinates with:

• Blizzard HQ (Irvine/Los Angeles)
• Web Design/Editorial Team at Blizzard Europe

MISSION

• Development of web applications for our web sites and intranet (Java, JSP/Servlet, J2EE) using various frameworks
• Database development (Oracle, PL/SQL)
• Tool development (Java, Eclipse framework, SWT)
• Additional tool development (C/C++/C#, Flash )

YOU

• A strong motivation & high level of commitment
• Excellent relationship and teamwork skills
• Autonomy and rigor
• Fluent in English
• 2 or 3 years of previous experience in software and web developments
• Strong knowledge of frameworks for web developments (Spring, Struts)
• Strong knowledge of GUI programming (SWT, Swing)
• Strong knowledge of Oracle database programming (PL/SQL)
• Strong knowledge of Apache/Tomcat
• Good knowledge of all internet related technologies (HTML, CSS, XML, Flash, Javascript...)
• Good knowledge in script development (Php, MySQL, ASP/ASPX, Flash ActionScript)
• Knowledge of Windows/Linux environments
• Able to work in a multi-lingual environment

PLUSES

• German speaking

Permanent work contract

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email: SOFTWARE ENGINEER

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IS Online Network Administrator

Position based in Velizy, France (southwest of Paris)
Reports to: IS Online Manager
Countries to work with: Europe
Brands: Blizzard, World of Warcraft
Coordinates with:

• IS Online Department
• IS Department
• Web Departments

MISSION

• Administrator of the Network
• Administrator of the monitoring solution
• Ensure communication with Blizzard ISP NOC on a day to day basis
• Ensure proper procedural documentation and policy compliance is observed
• Make a daily report to the IS online manager

YOU

• 2 years experience on complex CISCO network
• Strong knowledge of Networking
• Strong knowledge of TCP/IP
• Good knowledge of SNMP and monitoring solutions
• Good communication skills
• A strong motivation & high level of commitment
• Excellent teamwork skills
• Autonomy and rigor are required
• Interested in travelling to the United States and other EU Countries
• Driver's license

PLUSES

• Knowledge of Firewall
• Bachelor's degree

Permanent work contract

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email: ISO NET

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IS ONLINE TECHNICIAN

Position based in Velizy, France (southwest of Paris)
Reports to: IS Online Manager
Countries to work with: Europe
Brands: Blizzard, World of Warcraft
Coordinates with:

• IS Online Department
• European Technical Support
• European Community Managers
• European Game Masters

MISSION

• In charge of monitoring the WoW platform
• In charge of level 1 administration of the WoW platform
• In charge of relationship with manufacturer for hardware replacement
• In charge of relationship with data centre for remote hand requests
• Make a daily report to the IS online manager

YOU

• Basic knowledge of Windows environment and Microsoft Office
• Basic knowledge of Linux and Open source environment
• Basic knowledge of TCP/IP and Network
• A strong motivation & high level of commitment
• Fluent in English
• Excellent teamwork skills
• Autonomy and rigor are required
• Interested in travelling to the United States and other EU Countries
• Driver's license

PLUSES

• Knowledge of HP/COMPAQ
• Knowledge of CISCO equipments
• Bachelor's degree

Permanent work contract

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email: ISO TECH

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Oracle Database Administrator

Position based in Velizy, France (southwest of Paris)
Reports to: Information Systems Team Leader
Countries to work with: Europe
Brands: Blizzard, World of Warcraft

MISSION These mission critical production database systems support more than 6.5 million customers worldwide on a 24x7x365 basis. The database size and transaction load is also growing significantly on a weekly basis which will add further challenge to your role.

While performing all duties associated with database administration including maintenance, tuning and data migration, you will also be interacting directly with our development teams around the world to assist in the development and enhancements of World of Warcraft.

YOU

• 2+ years enterprise experience in a true production environment as an Oracle database administrator utilizing Oracle 9i and 10g running on primarily on Red Hat Advanced Server 2.1 with the potential to move to HP-UX
• Worked in a 24x7x365 high-transaction and customer/consumer facing Oracle database environment where you have handled performance tuning
• Worked with multiple large databases greater than 1 Terabyte in size
• An interest in games, ideally World of Warcraft! -- As crazy as it sounds, you will need to understand how this incredibly successful game interacts with Oracle technology. To do that, you must know the game and the language within that game to be able to troubleshoot challenges as they arise.
• A strong motivation & high level of commitment
• Excellent teamwork skills
• Autonomy and rigor are required
• Fluent in English

PLUSES

• You have been a developer in your past and therefore worked extensively will SQL and PL/SQL
• As our database systems are hosted on Unix, you have worked with various Unix tools and Unix shell scripting
• Driver's licence

Permanent work contract

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email: Oracle DBA

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Internal IS Technician

Position based in Velizy, France (southwest of Paris)
Reports to: IS Senior Administrator
Countries to work with: France
Brands: Blizzard, World of Warcraft
Coordinates with:

• European Administrators

MISSION

• In charge of Helpdesk support to employees
• In charge of Hardware deployment and maintenance
• In charge of account administration
• In charge of relationship with constructor for hardware replacement
• In charge of Backup rotation tape and report
• Make a weekly report to BIIS Senior Administrator

YOU

• Strong knowledge of PC Hardware
• Good knowledge of Network printers
• Good knowledge of TCP/IP and Network
• Good knowledge of Windows environment and Microsoft office
• A strong motivation & high level of commitment
• Excellent teamwork skills
• Autonomy and rigor are requested
• Fluent in English

PLUSES

• Knowledge of HP/COMPAQ
• Knowledge of the Macintosh
• Bachelor's degree
• Driver licence

Permanent work contract

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email: IS INT TECH

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IS ONLINE JUNIOR LINUX ADMINISTRATOR

Position based in Velizy, France (southwest of Paris)
Reports to: IS Online Manager
Countries to work with: Europe
Brands: Blizzard Games

MISSION

• Administration of the EU WoW web and game platforms
• Ensure proper procedural documentation and policy compliance is observed
• Make a weekly report to the Online Information Systems Manager

YOU

• Good knowledge of Linux (NFS, DHCP, BIND, …)
• Good knowledge of the Open Source environment (SVN, CVS, PXE, php, Mysql, ...)
• Good knowledge of TCP/IP and Network
• A strong motivation & high level of commitment
• Excellent teamwork skills
• Autonomy and rigor are required
• Fluent in English
• Interested in travelling to the United States and other EU Countries
• Beginner accepted

PLUSES

• Knowledge of scripting languages (Python, Perl, bash, etc)
• Knowledge of HP/COMPAQ
• Knowledge of SAN/NAS
• Bachelor's degree
• Driver licence

Permanent work contract

Starting Date: Immediate.

Please send your resumé and cover letter, in English to:

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email: ISOLA

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Community Representative

Blizzard Entertainment is seeking an organized, sociable, and energetic Community Representative. This person will serve as a conduit between Blizzard and the community of an upcoming game, relaying feedback to the developers and the rest of the company and keeping players informed about current plans, policies, and updates related to the game. The Community Representative is also responsible for contributing to the game’s community website and for representing Blizzard in meetings with the public and the press. Other areas of responsibility include fan-site interaction, fan-fair participation, and assisting the other members of the community team with a variety of related tasks.

The ideal candidate would be an avid Blizzard gamer with experience as a member or moderator of a forum-based community. An even temper and a passion for providing top-notch customer service in a fast-paced environment are essential. Also, this person would be highly motivated, conscientious, and detail oriented, with excellent communication skills.

Position based in Velizy, France (southwest of Paris)
Reports to: Communication and Community Director
Countries to work with: Europe
Brands: Blizzard Games

MISSION

• Consistently reading and responding to postings in the Blizzard forums
• Investigating open topics with other teams at Blizzard
• Writing and presenting regular internal forum-feedback reports
• Participating in and coordinating fairs and events
• Assisting other members of the community team with community-related tasks
• Other responsibilities, as assigned

YOU

• Previous community-management and/or forum-moderation experience
• Ability to efficiently produce high-quality web site announcements and updates
• Strong written and spoken communication skills in English combined with a passion for gaming
• Strong customer-service skills and a professional attitude
• Diligence to consistently follow up on open subjects in the forums
• Willingness to work long hours, nights, weekends, and holidays, and be available on call
• Strong time-management and organization skills
• Available for occasional travel
• Proficiency with MS Office

PLUSES

• Previous community-management and/or forum-moderation experience
• Comprehensive knowledge of the Warcraft, StarCraft, and/or Diablo universes
• Previous PR and/or customer-service experience
• Membership in a Blizzard fan site
• Language ability in German, French, or Spanish

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email: COMMUNITY REP

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Trade Show / Event Specialist

Blizzard Entertainment Europe is looking for a motivated event planner to join its public relations team. We are looking for a detail-oriented candidate with excellent organization and project management skills to help plan and implement Blizzard’s participation in European and international trade shows, exhibitions, and special events, such as community Lan parties and e-sports tournaments. Communication skills and a passion for Blizzard games are a must.

Position based in Velizy, France (southwest of Paris)
Reports to: Communication and Community Director
Brands: Blizzard Games

Summary of Responsibilities

• Evaluates and recommends participation in trade shows, exhibitions, and special events.
• Performs duties related to trade show and event management, including vendor management (exhibit houses, service contractors, and shipping logistics.)
• Manages trade show budgets and produce monthly reports.
• Manages booth properties including: design, set up / tear down logistics, transportation, and storage.
• Supervises exhibitor staff (trade show training, booth responsibilities, and schedules).
• Determines needs for company / franchise themed graphics, giveaways, and marketing and sales materials and coordinates accordingly.
• Supervises and coordinates contract administration, hotel space, A/V, giveaways / prizes, and distribution of meeting materials as appropriate.
• Supervises and coordinates exhibit staff, meetings, clearly defines and articulates show objectives and expectations. Communicates and distributes messaging and themes of shows to entire company. Distributes meeting materials as appropriate.
• Communicates proactively with company about upcoming events, giving related parties adequate time for planning.
• Keeps web site current with most recent trade show schedule.
• Increases trade show effectiveness wherever possible.
• Other related duties as required.

YOU

• 3-6 years in event / trade show management and project management.
• Knowledge of: production, marketing concepts, exhibit house and show services terminology, and how to create a positive customer experience.
• Knowledge of Blizzard games
• Excellent writing, interpersonal and time management skills.
• Effective organizational skills; must be very detail oriented.
• Proficient PC skills, including Excel and PowerPoint.
• Frequent Travel required.
• Fluent in English and at least one of the following: French, German, Spanish.

Permanent work contract

Starting Date: Immediate.

Please send your resumé and cover letter to:

Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex France

Or jobs-eu@blizzard.com

Keyword to mention in the subject line of your application email: TS/ES

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European Public Relations Manager

Position based in Velizy (France, southwest of Paris)
Reports to: Communication and Community Director
Brands: Blizzard Games

Blizzard Entertainment Europe is looking for an experienced public relations manager to join its in-house PR team near Paris, France. The ideal candidate will have excellent writing skills and strong media contacts in the European computer and video games industry. We are looking for a focused, detail-oriented individual who can multitask efficiently and work comfortably in a deadline-driven environment. He/she will be someone who is flexible and can adapt to changing goals and objectives. This person will also be highly organized and able to work independently, while contributing to the goals of a team. Clear, concise communication skills and a passion for Blizzard games are a must.

Responsibilities

• Develop and manage the execution of product publicity through pre-launch, launch and post launch phases
• Provide counsel to leadership regarding incoming media requests
• Manage the day to day tasks of the European PR team
• Write PR plans and edit press releases, corporate communications, and online materials about Blizzard products and the company
• Correspond with the press as a representative of Blizzard as needed
• Conduct European wide press tours as necessary
• Answer written interview questions about Blizzard products
• Write articles and news blurbs for Blizzard Web sites
• Additional travel as necessary
• Additional writing projects as necessary
• Demo Blizzard games to press when needed
• Other duties as assigned

• Must have a strong media relations background with proven placement results
• Experience in managing a team of PR professionals
• Able to quickly compose and edit a variety of creative and business-oriented texts that meet company standards, on deadline
• Must possess excellent interpersonal and diplomatic skills, while maintaining an ability to always stay focused on the work at hand
• Be able to confidently communicate about Blizzard products with the press and public
• Must demonstrate extensive knowledge of games and the games industry
• Extremely detail-oriented and driven to consistently meet deadlines
• Degree in public relations, marketing, journalism, or business or equivalent work experience required
• Minimum 5-7 years PR or journalism experience
• Must be fluent in English and at least one other European language
• Must possess the ability to organise thoughts and make decisions under time constraints and full work load
• Strong team player, able to balance and blend various department needs and views into effective product-PR strategy and work with other teams to complement and support each other’s plans and objectives
• A passion for Blizzard games
• Crisis-management experience is a plus
• Public-speaking skills are a plus

Permanent work contract
Starting Date: Immediate.

Please send your CV and cover letter to:

Blizzard Entertainment Europe
Attention: Recruitment Department
TSA 60 001
78143 Vélizy Villacoublay Cedex. France